Who We Are

About Us – Craps Win, Malaysian Players' Online Casino Platform of Choice

Craps Win was built with one clear mission: to deliver an honest, secure, and enjoyable online casino experience designed specifically for Malaysian players. From world-class craps and Live Casino to premium slots and Sports Betting – we're here for both serious players and those who just want to have fun.

2019
Established
Over 6 years serving Malaysian players
500+
Games
Craps, baccarat, slots, Live Casino and Sports Betting
24/7
Support
Bahasa Malaysia support team ready to assist
SSL
256-bit
Bank-grade security for all transactions
150,000+
Registered Members
RM500
Welcome Bonus
98.9%
Platform's Highest RTP
8+
Malaysian Payment Methods

Craps Win Mission & Vision

Craps Win started with a simple question: why was there no Malaysian online casino platform that took craps seriously? On most local online casinos, craps is just an afterthought at the bottom of the list – overlooked, with limited tables and minimal support. We wanted to change that.

Our mission is to be the most trusted online casino platform in Malaysia – one that puts local players first, not just as numbers in a database. That means a Bahasa Malaysia interface, deposit methods familiar to Malaysians such as Touch 'n Go eWallet, GrabPay, DuitNow and FPX, customer support that can converse in Bahasa Malaysia, and promotions that resonate with Malaysian life – from Hari Raya and Merdeka Day to the Liga Super football season.

"We are more than just a gambling platform. We are a community of Malaysian players who value fairness, transparency, and a genuinely satisfying gaming experience."
— The Craps Win Founding Team

Craps Win's Core Values

  • Full Transparency – The RTP for every game is openly published. There are no hidden terms in any of our promotions.
  • Enterprise-Grade Security – 256-bit SSL encryption, two-factor authentication, and regular security audits ensure your data and funds are always protected.
  • Local at Heart – The platform, support, promotions, and payment methods are all designed with Malaysian players in mind.
  • Responsible Gaming – We provide self-control tools and support resources to help keep your gaming experience within healthy limits.
  • Responsive & Mobile-Friendly – The platform is fully optimised for smartphones – play anytime, anywhere in Malaysia.

Why Choose Craps Win?

Six key reasons why Craps Win is the top choice for Malaysian online casino players.

The Best Craps Experience in Malaysia
Live craps tables with professional dealers, HD streaming, and the full range of bet types available – from the basic Pass Line to Come Bet, Place Bet, and full Odds. House edge as low as 0.4% with the right strategy. No other platform in Malaysia focuses on craps the way we do.
House Edge 0.4%
Uncompromising Security & Fairness
All games are audited by independent international bodies. The RNG is fully certified as random. Live casino games are streamed live with no possibility of manipulation. Your data is protected under Malaysia's PDPA 2010 and banking-grade 256-bit SSL encryption.
Regular Audits
Complete Payment Methods for Malaysian Players
Deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX, Maybank2u and CIMB Clicks. Deposits are credited within 2 minutes. Withdrawals are processed in 10 minutes to 2 hours depending on your VIP tier. No hidden fees on any transaction.
8+ Payment Methods
Generous Promotions & Bonuses All Year Round
Welcome bonus up to RM500, 50% weekly reload bonus, 10% daily cashback, 5% sports rebate, RM50 referral bonus per friend, plus special promotions for Hari Raya, Merdeka, 11.11 and 12.12. All offers are in MYR with clear, transparent terms.
RM500 Bonus
A VIP Programme That Truly Rewards Loyalty
Five VIP tiers from Bronze to Diamond. Cashback of up to 20%, unlimited withdrawal limits for Diamond members, a dedicated 24/7 personal account manager for Platinum and above, exclusive craps tables, invitations to Malaysia exclusive events, and monthly physical gifts. VIP points never expire as long as your account remains active.
5 VIP Tiers
24/7 Customer Support in Bahasa Malaysia
The Craps Win support team is available 24/7 via live chat in Bahasa Malaysia. Platinum and Diamond VIP members receive their personal account manager's WhatsApp number – all issues resolved within 5 minutes. We're here whenever you need us.
24/7 Support

The Craps Win Journey – From Concept to Malaysia's Platform of Choice

Over more than six years, Craps Win has grown from a startup platform into one of the most recognised online casinos among Malaysian players who appreciate the value of strategic gameplay.

19
2019
Founding & Early Launch
Craps Win launched with a primary focus on online craps. The original platform offered RNG craps tables and basic baccarat, with deposits via FPX and bank transfer. Early response from Malaysian players exceeded expectations — demonstrating genuine demand for a platform that took craps seriously.
20
2020
Live Casino Introduction & Digital Wallet Integration
2020 marked a major turning point – a live casino studio was launched featuring Malaysia's first live craps table. Alongside this, Craps Win integrated Touch 'n Go eWallet and GrabPay as deposit methods, making the platform more accessible to Malaysian players who were increasingly embracing digital wallets.
21
2021
VIP Programme Launch & Slots Collection Expansion
The Craps Win VIP Rewards Programme was introduced with five tiers — Bronze through Diamond. At the same time, the slots library expanded to over 200 titles from leading providers such as Pragmatic Play and NetEnt. Total registered members reached 50,000 by year end.
22
2022 – 2023
Sports Betting Expansion & Mobile Platform
A live Sports Betting module was introduced with coverage of the Liga Super Malaysia, EPL, BWF badminton, and MPL MY esports. The Craps Win mobile app for Android and iOS was also launched, delivering a smoother gameplay experience on mobile. DuitNow, Boost, and ShopeePay were added as new payment methods.
25
2026 – 2026
Established Track Record & Long-Term Commitment
Craps Win now serves over 150,000 registered members across Malaysia with 500+ active games. This phase is focused on enhancing the user experience, expanding the VIP programme, adding exclusive craps tables for Diamond members, and strengthening the Bahasa Melayu support team, which now operates 24/7.

Craps Win Platform Milestones

Player Satisfaction (Internal Rating)94%
On-Time Withdrawal Settlement Rate99%
Customer Support Response Time97%
Platform Uptime99.9%
Gold VIP Members and Above (share of total members)22%

* Based on Craps Win internal data as of June 2026.

Contact Craps Win

Primary Support Email
support@craps-win.com
Live Chat
Available 24/7 from within the platform
VIP WhatsApp (Platinum & Diamond)
Number provided upon reaching Platinum
Primary Market
Malaysia (ms-MY) – All transactions in RM

Craps Win – More Than Just Another Online Casino

If you've tried a few Malaysian online casino platforms before, you probably know the feeling – platforms that promise a lot but deliver little. Bonuses that look generous but are loaded with conditions that make them nearly impossible to use. Game tables that lag and cut out. Customer support that's slow and has no understanding of the local context. Craps Win was built as a direct response to all those problems.

Our platform's name reflects our identity perfectly. Craps is the table game we're proud to call the core of this platform – a dice game of strategy, boasting one of the lowest house edges across all casino games when played correctly, and one that remains underappreciated among Malaysian players. A key purpose of Craps Win is to introduce and popularise craps to Malaysian players, while ensuring those already familiar with the game get a truly rewarding experience.

That said, we understand not everyone comes for craps. Many Malaysian players are more familiar with baccarat — and we offer some of the best live baccarat tables in the local market. Multiple tables running simultaneously, dealers fluent in Malay and Mandarin, Speed Baccarat for faster-paced sessions, and Squeeze Baccarat for those who want a more dramatic experience. Blackjack, European roulette, sic bo, and Dragon Tiger round out our table game selection — all with clearly stated, transparent house edges.

Aspects most frequently praised by members Craps Win is a payment experience. We understand that for Malaysian players, convenient deposits and reliable withdrawals are among the most important factors when choosing a platform. That's why we've integrated eight of the most actively used local payment methods in Malaysia – from Touch 'n Go eWallet accessible directly through the TnG app, GrabPay for regular Grab users, DuitNow for real-time bank transfers, FPX via Maybank2u and CIMB Clicks, to Boost and ShopeePay for users within their respective ecosystems. We don't want you to have to learn a new payment method just to play on our platform.

When it comes to promotions, our approach Craps Win is full transparency. Too many casino platforms use eye-catching bonus figures to attract players, then bury near-impossible rollover requirements in the fine print. At Craps Win, all terms are stated upfront – rollover requirements, validity periods, game restrictions, and withdrawal limits are all clearly laid out before you decide to claim any offer. If anything is unclear, our support team will explain it in Bahasa Melayu without you having to wrestle with unfamiliar technical jargon.

The Craps Win VIP Rewards Programme is something we're genuinely proud of. Five clearly defined tiers – Bronze, Silver, Gold, Platinum, Diamond – with benefits that feel meaningfully different at every level. Not just labels with minor tweaks. When you reach Gold, your daily cashback goes from 5% to 12% – that's a noticeable difference in real MYR every month. When you reach Platinum, you get a personal account manager reachable via WhatsApp – someone who knows you and can assist within 5 minutes. And Diamond unlocks unlimited withdrawals plus exclusive craps exclusive privileges unavailable to regular members.

One thing new players might not expect is the depth of our Sports Betting module. Craps Win offers live coverage of Liga Super Malaysia, EPL, BWF badminton, and MPL MY esports – all in real time with competitive odds. A 5% weekly sports rebate is credited every Sunday for all qualifying live sports bets. For local football fans, it's a great way to combine the excitement of watching a match with the chance to get real added value from the platform.

Journey Craps Win from 2019 to the present is proof that there is a real market for a properly built Malaysian online casino platform — one that puts local players first rather than simply exploiting them. We are committed to continuously improving the platform, adding new games, streamlining the payment process, and investing in a stronger support team. Every MYR you invest with us is an investment in a better playing experience for yourself — and we will never forget that responsibility.

Compliance & Security
Malaysia PDPA 2010
User data is protected in accordance with the Act
256-bit SSL Encryption
All transactions and data are protected
Independently Certified RNG
Monthly audits by independent third parties
Responsible Gaming
Self-exclusion tools available to all members
Malaysian Payment Methods
Touch 'n Go GrabPay DuitNow FPX Boost ShopeePay Maybank2u CIMB Clicks

Join Craps Win Today

Register for free and claim your welcome bonus up to RM500 to get started at Malaysia's most trusted casino.

Register Now – Free Log In

The Team Behind Craps Win

Experienced professionals committed to delivering the best online casino experience for Malaysian players.

RH
Rizal Hakim
Chief Executive & Founder
Over 12 years of experience in Asia's online casino industry. A Kuala Lumpur native, Rizal built Craps Win with a vision to create a platform that genuinely respects Malaysian players.
SN
Suria Nabilah
Chief Operating Officer
An expert in digital platform operations management with a background in Malaysian fintech. Suria ensures every transaction is processed accurately and every customer issue is resolved within the promised timeframe.
FI
Farouk Ismail
Chief Technology Officer
A veteran software engineer with expertise in cybersecurity and gaming platform infrastructure. Farouk leads the development of the Craps Win platform, ensuring 99.9% uptime and the highest standard of data security.
AZ
Azizan Zakaria
Head of Customer Support
Craps Win's support team lead who ensures every query is answered in Bahasa Malaysia with clarity and speed. Under Azizan's leadership, Craps Win's support response times rank among the fastest in the industry.

Craps Win's Commitment to Privacy & Responsible Gaming

Craps Win handles all personal data, financial transactions, and user gameplay activity with full responsibility in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We do not share your data with third parties without your explicit consent. The platform also provides self-control tools including daily deposit limits, loss limits, session time limits, and a self-exclusion option – all of which can be activated from within your account settings. We believe a responsible online casino is one that helps its players stay within healthy limits.

FAQ – About Craps Win

The most frequently asked questions from new players about Craps Win's platform and background.

Craps Win is an online casino platform focused on the Malaysian market, operated by a team with experience in the Asian online casino industry since 2019. The platform is built specifically for Malaysian players – with a Bahasa Malaysia interface, local payment methods, and customer support in Bahasa Malaysia. All transactions are in Malaysian Ringgit (RM) and we fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) in the handling of our users' data.

What sets Craps Win apart is our focus on craps as a core product – not just an afterthought. That means high-quality live dealer craps tables, all bet types available, and fully transparent house edge. Craps Win further distinguishes itself through complete transparency in promotional terms, a comprehensive suite of local payment methods (8+ Malaysian options), 24/7 Bahasa Malaysia support, and a VIP programme that delivers meaningful, tangible benefits at every tier.

The fastest way to reach us is through the 24/7 live chat available directly within the Craps Win platform — just click the chat icon at the bottom corner of your screen. For email enquiries, contact us at support@craps-win.com. Platinum and Diamond VIP members receive a personal account manager's WhatsApp number, reachable at any time with a response within 5 minutes. All support channels operate in Bahasa Melayu.

Yes, absolutely. Craps Win offers a free demo mode for all games, including craps – you can practise without wagering real money until you feel confident. Our Betting Tips page features step-by-step guides for new craps players, covering the basics of bet types such as Pass Line, Come Bet, and how to use Odds to reduce the house edge. Our support team is also on hand to answer any questions about how to play craps in Bahasa Melayu.

Craps Win offers several self-control tools that you can activate yourself from the "Account Settings" section without needing to contact support. These include a daily deposit limit (set a maximum amount you can deposit per day), a loss limit (the platform will stop allowing play once your losses reach the limit you've set), a session time limit (reminders or automatic stop after a set period), a play break (step away from the platform for 24 hours, 7 days, or 30 days), and self-exclusion (suspend your account for a longer period). For further assistance with gambling habits, visit our Responsible Gaming page.

Join the Craps Win Malaysia Community

Over 150,000 Malaysian players have chosen Craps Win as their online casino platform of choice.

Register today and claim your welcome bonus up to RM500. Deposit via Touch 'n Go, GrabPay, or DuitNow — ready in 2 minutes.

Gambling is for persons aged 18 and above only. Please gamble responsibly.

Bahasa Melayu