Terms & Conditions Craps Win – A Complete Guide for Malaysian Players

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and the Craps Win platform ("Platform", "We", or "Craps Win"), operating under the domain craps-win.com. These Terms govern all aspects of your use of our platform, including account registration, deposits, withdrawals, bonus usage, participation in games, and all other activities related to your account.

By completing the account registration process, making your first deposit, or simply using any part of the Craps Win platform, you confirm that you have read, understood, and agreed to be fully bound by these Terms. If you do not agree with any part of these Terms, you should not use the Craps Win platform.

Craps Win reserves the right to update or amend these Terms at any time. Changes take effect immediately upon publication on the website. Continued use of the platform after updated terms are published constitutes your acceptance of the amended terms. We recommend checking this page periodically.

To register and use the Craps Win platform, you must meet all of the following eligibility criteria:

• At least 18 years of age at the time of registration.
• Residing in or physically located in Malaysia at the time of using the platform.
• Not be on the self-exclusion list of any responsible gambling programme.
• Has never had an account at Craps Win previously terminated due to fraud or a breach of terms.
• Must have full legal capacity to enter into binding agreements.
• Not acting on behalf of any third party or company when using a personal account.

Craps Win reserves the right to request proof of age and identity at any time. If you are unable to verify that you meet these eligibility criteria, your account may be suspended or terminated, and any balance will be returned upon completion of the investigation.

Each individual is permitted to hold only one active account at Craps Win. Owning multiple accounts – whether using the same or different information – is strictly prohibited and may result in the termination of all associated accounts, as well as the forfeiture of any accumulated balances and winnings.

During registration, you are required to provide complete, accurate, and up-to-date information, including your full name as per your identification card, an active Malaysian phone number, and a valid email address. This information is used for identity verification, payment processing, and important account-related communications.

Craps Win accepts deposits in Malaysian Ringgit (RM) only, processed through approved local payment methods. All deposits must originate from a payment method registered under the same member's name — Craps Win does not accept deposits from third parties, joint accounts, or unverifiable sources.

Accepted deposit methods and minimum limits:

• Touch 'n Go eWallet – Minimum RM20 per transaction
• GrabPay – Minimum RM20 per transaction
• DuitNow (real-time bank transfer) – Minimum RM20 per transaction
• FPX via Maybank2u – Minimum RM20 per transaction
• FPX via CIMB Clicks – Minimum RM20 per transaction
• Boost eWallet – Minimum RM20 per transaction
• ShopeePay – Minimum RM20 per transaction

Deposit funds will be credited to your gaming account within 2 minutes of a successful transaction. If funds have not been credited within 10 minutes, please contact our support team with proof of the transaction. Craps Win is not responsible for delays caused by third-party payment processors.

All winnings from craps, baccarat, blackjack, slots, or Sports Betting on Craps Win may be withdrawn subject to the following conditions. The minimum withdrawal is RM30. Withdrawals may only be made to the same payment method used for the most recent deposit, and must be in the same member's name.

Withdrawal processing times by VIP tier are as follows:

Craps Win reserves the right to place a hold on withdrawals for the purposes of identity verification or investigation of suspicious activity. In such cases, our team will contact you via the registered email address or phone number within 24 hours to inform you of the reason for the hold and the documents required.

Craps Win offers a wide range of bonuses and promotions to members, including a Welcome Bonus of up to RM500, weekly reload bonuses, daily cashback, sports rebates, and special promotions for Malaysian celebrations such as Hari Raya and National Day. All bonuses are subject to specific terms and conditions stated on their respective promotions pages.

General terms that apply to all Craps Win bonuses:

1. Rollover/Wagering Requirements: All bonuses carry a rollover requirement that must be completed before any withdrawal from the bonus balance is permitted. The rollover rate for each bonus is clearly stated on the relevant promotions page.
2. Validity Period: Bonuses must be claimed and rollovers completed within the stated timeframe. Any bonus left unused within that period will expire automatically.
3. Game Limit: Some bonuses are only valid for specific games. Ineligible games will not count toward the bonus rollover. Check the specific terms of each offer before use.
4. One Active Bonus at a Time: Only one active bonus is permitted per account at any time unless otherwise stated. Claiming a new bonus while an existing rollover is in progress may void the original bonus.
5. Fair Use: Craps Win reserves the right to void bonuses and any associated winnings if there is evidence of bonus abuse, fraud, or inter-account coordination to manipulate the bonus system.

All games offered at Craps Win – including live craps tables, baccarat, blackjack, European roulette, sic bo, Dragon Tiger, premium slots, and live Sports Betting – are operated in accordance with international casino industry standard rules. Specific rules for each game are available in the relevant help or game information section.

• Outcomes generated by a certified Random Number Generator (RNG) are final and not subject to dispute.
• Live casino game outcomes recorded by the Craps Win system are valid and accepted as the definitive reference.
• In the event of a technical failure during a game session, Craps Win will review the system logs and make a fair determination based on available records. Bets involved in a technical failure will be refunded if the outcome cannot be conclusively determined.
• The use of automation software, bots, or any unfair means to gain an advantage in games is strictly prohibited and may result in immediate account termination.
• Craps Win reserves the right to suspend or void any game round if there is evidence of a technical fault affecting the fairness of play.
• Minimum and maximum bet limits for each table are as displayed in the game interface and are subject to change based on prevailing conditions.

The Craps Win VIP Rewards Programme consists of five tiers – Bronze, Silver, Gold, Platinum, and Diamond – with increasing benefits at each level. VIP tier progression is calculated based on cumulative deposit amounts from the date of registration and is processed automatically within 24 hours of reaching each threshold.

VIP Points are accumulated at the following rates and are subject to change at Craps Win's discretion:

VIP tiers are reviewed every 6 months. If account activity drops significantly during the evaluation period, your tier may be reduced by one level. VIP Points do not expire as long as the account remains active with at least one transaction within any 90-day period.

Craps Win respects and protects the privacy of all members in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. Personal data collected during registration and platform use is only used for the purposes stated in our Privacy Policy and will not be shared with third parties without your explicit consent, unless required by law.

You have the following rights regarding your personal data at Craps Win:

• The right to access your personal data held by Craps Win.
• The right to correct inaccurate or incomplete data.
• Your right to request deletion of personal data is subject to statutory retention obligations.
• The right to withdraw consent for data processing at any time.
• The right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe your rights have been violated.

For full details on how we collect, use, and protect your data, please refer to Privacy Policy Craps Win.

Craps Win is fully committed to responsible gambling. We believe that casino games and online craps should be a source of entertainment and enjoyment — not financial stress or personal hardship. This platform provides a range of self-control tools that you can activate freely, without needing to contact support.

Self-control tools available in your Craps Win account:

1. Daily Deposit Limit: Set the maximum amount you can deposit in a single day. The platform will decline any deposit that exceeds your set limit.
2. Daily/Weekly Loss Limit: The platform will stop accepting bets once your total losses within the set period reach this limit.
3. Session Time Limit: Receive a notification or have the platform automatically stop after you have been playing for a duration you set yourself.
4. Play Break: Temporarily suspend your account for 24 hours, 7 days, or 30 days if you feel you need a break from gaming.
5. Self-Exclusion: For long-term self-exclusion of 6 months, 1 year, or permanently, please contact our support team. During the exclusion period, the account cannot be accessed and deposits will be declined.

Craps Win reserves the right to suspend or terminate any member's account without prior notice if there is evidence or strong grounds for suspicion regarding the following:

• Owning or operating more than one account.
• Providing false or misleading information during registration or the verification process.
• Attempted fraud, money laundering, or abuse of the bonus system.
• Use of automation software, bots, or other unauthorised methods during gameplay.
• Violation of any part of these Terms and Conditions.
• Registration by individuals under the age of 18.

If an account is terminated for reasons not involving fraud or serious breach of terms, any valid deposit balance (excluding bonus balances that have not met the rollover requirement) will be refunded to the original payment method within 7 business days. Account termination decisions may be disputed by contacting Craps Win support via email at support@craps-win.com within 30 days of the termination date.

Craps Win reserves the right to modify, add to, or remove any part of these Terms and Conditions at any time at our sole discretion. Notice of changes will be provided via email to registered members or through a prominent notice displayed on the website at least 7 days before the changes take effect, except in circumstances requiring immediate action.

These Terms and Conditions are governed by and interpreted in accordance with the applicable laws of Malaysia. Any dispute arising from or in connection with the use of the Craps Win platform or these Terms shall first be resolved through good-faith negotiation. If negotiation fails, the dispute will be referred to the competent courts of Malaysia.

If any provision of these Terms is found to be invalid or unenforceable under Malaysian law, that provision will be modified to the minimum extent necessary to make it valid and enforceable, while all other provisions will remain in full force and effect.